Frequently Asked Questions (FAQ)

ACT is a wet-process equipment manufacturer in Malaysia. We design and fabricate systems for industrial cleaning, electroplating, electroless plating and anodizing. Our capabilities include chemical tanks, structures, piping, production fixtures and automation. Specialist components, such as pumps, rectifiers and instruments, are selected and integrated to suit the application.

Yes. Start with your workpiece drawings, required finish or cleanliness standard, target output and available factory space. We can help develop these into an equipment concept and identify the information needed for detailed design. Chemical recipes and operating limits should be confirmed with your process team or chemical supplier so the equipment and chemistry are developed together.

The right choice depends on production volume, product variety, handling requirements and how tightly process timing must be controlled. Manual equipment offers flexibility for trials and changing products. Semi-automation can address selected handling or control tasks. Full automation is worth evaluating when repeatable sequences, throughput and reduced manual handling justify the investment. Automation level should follow the production requirement, not simply the budget available.

We assess capacity across the complete process: parts per load, treatment times, loading and unloading, draining, transfer movements and transporter availability. A fast transporter alone does not guarantee a high-output line. Capacity is meaningful only when its batch size, product mix and operating assumptions are defined, making it clear what output is achievable and where the bottleneck lies.

We can assess a layout around your available space and existing jigs, baskets or cassettes. The review considers the loaded fixture dimensions and weight, lifting height, workpiece orientation, operator access, drainage and maintenance clearance. The aim is a line that can be operated and serviced properly; fitting the tank footprint into the floor plan is only one part of the design.

ACT fabricates equipment using these materials, but they are not interchangeable. Selection depends on the actual chemical mixture, concentration, temperature, structural loading and contamination limits. Compatibility also needs to cover piping, valves, pump wetted parts, seals and fittings. We assess the complete wetted system rather than selecting a tank material in isolation.

The starting point is identifying which variables are critical to your process. Relevant controls can include treatment time, bath temperature, liquid level, circulation flow and filtration pressure, with current control where the process requires it. Monitoring, alarms and recording can be specified around those variables, helping operators identify deviations and giving the process team useful information for troubleshooting.

Not automatically. Defects may originate from equipment conditions, bath chemistry, incoming part condition, racking, electrical contact, rinsing or handling. We can assess equipment-related limitations and define suitable improvements. Where final product quality is an acceptance requirement, the test parts, chemistry, operating conditions and inspection method should be agreed before the equipment is built.

Potential improvements include rinse-flow control, suitable counter-current rinsing, better drainage to reduce chemical carry-over, tank covers, insulation and correctly sized pumps or heating systems. Each measure must remain compatible with the process and quality requirements. Meaningful savings estimates need a baseline, such as current water usage, bath temperatures, production hours and chemical consumption; a percentage reduction should not be assumed without that information.

An upgrade is worth considering when the tanks and structure remain suitable and the main limitations are controls, handling, filtration or selected process stations. Replacement may be more practical when deterioration, layout restrictions, material incompatibility or insufficient capacity affect the whole line. ACT provides mechanical, electrical and control-system upgrades, allowing the options to be assessed against the condition of the existing equipment.

Some fabrication, assembly and preparation can take place before the shutdown window. Final utility connections, control changes and integration with existing equipment may require isolation and a planned stop. The installation approach should identify which production areas are affected, what can be completed in advance and what testing is needed before restart. The achievable downtime depends on the site and modification scope.

Yes. ACT's scope includes DI water and wastewater equipment, chemical fume scrubbers and wet-process systems. For an integrated project, the supply and connection requirements need to be considered together, including water quality and demand, exhaust requirements and wastewater characteristics. Existing support systems must be checked for suitability before connecting an additional production line.

The project scope is defined in the quotation, including the equipment package and any installation, testing or handover services included. Incoming power, water, compressed air, drainage, exhaust connections, civil work and process chemicals need to be assigned between ACT and the customer. Defining these responsibilities and connection points early helps both teams budget accurately and prepare the site before delivery.

Compare the same production requirement and scope, not just the tank count or overall dimensions. Important differences include material specifications, usable capacity, heating and cooling duty, filtration, handling cycle, instrumentation, safety provisions and testing. Installation, documentation, warranty and spare-parts availability also affect overall value. Ask each supplier to identify exclusions and the assumptions behind its quoted performance.

Testing can be structured around a Factory Acceptance Test (FAT) before shipment and a Site Acceptance Test (SAT) after installation. The agreed checks may cover dimensions, leak testing, operating sequences, alarms, interlocks and cycle performance. Chemical trials and finished-part qualification should be separately defined where required: a successful water trial demonstrates equipment functions but does not, by itself, prove plating or cleaning quality.

Lead time depends on design complexity, drawing approvals, specialist-component availability, fabrication, testing and site readiness. The schedule should distinguish readiness for shipment from readiness for production, since installation, commissioning and process qualification may follow delivery. A project-specific timeline can be confirmed once the technical scope, approval milestones and commercial requirements are agreed.

Safety provisions should address the actual process and handling risks. Depending on the design, these may include emergency stops, movement interlocks, guarding, low-level heater protection, overtemperature protection, leak containment and extraction monitoring. Access for chemical replenishment, tank cleaning and equipment isolation is also important. The required safeguards and their functions should be defined during the project risk assessment.

ACT operates an ISO 9001:2015-certified quality-management system. Project documentation can be specified to include equipment drawings, electrical diagrams, component lists, operating instructions, maintenance requirements and inspection or test records. Tell us your documentation and training requirements at the enquiry stage, particularly if your internal approval or customer qualification process requires specific formats or records.

ACT provides wet-process equipment service, spare parts and system upgrades. Support and warranty arrangements are project-specific, with the applicable service scope, warranty period, coverage and exclusions to be confirmed in the quotation. This includes clarifying how consumables, wear items and process-related damage are handled. Critical spare-parts requirements and any required response arrangements can be discussed before production starts.

Send your part drawings or photographs, substrate material, required finish or cleanliness, process flow if available, load dimensions and weight, and target production output. Include the factory layout, available utilities, budget range and required production start date. Email sales@act-wt.com. If some details are not yet available, send what you have so we can identify the next information needed.